“The Listening Deficit” is Sellistics newest Work Force Development talk. It emphasizes an important communication problem and highlights a key workplace skill. The skill is listening, and few organizations do much to address or improve this strategic business skill.
The Listening Deficit preys on every organization and no one escapes its reach. It costs your business resources, time and money. Add the interpersonal tendencies of a new workforce generation and the challenges only grow.
A deeper appreciation of the problem and the skill of listening can transform relationships and better serve an organization and the people it serves.
Upcoming events for discussion on this topic include speaking at the October meeting of the American Society for Quality in Columbus, Ohio. https://columbusasq801.com/meetinginfo.php?id=42&ts=1536158828